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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is press the Help button, which is present on each and every page. A popup will open. It offers exhaustive information about all the operations that you can carry out on the page in question. Each pop-up menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a rich array of tutorial video clips describing how to work with our Control Panel. They're designed for those of you who would like to see how things are getting done rather than just reading articles. Thus, anyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you are looking for, take a look at our extensive FAQ section, which comprises questions asked by real customers and provides real solutions. We periodically "revamp" our FAQ section with new articles so as to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the answer you are looking for in the FAQ database either, you can touch base with our great team of technical support engineers available 24-7 and ready to help you with any problem. Each support ticket you open will be replied to in less than sixty minutes (the average response time being only 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 130866

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com